Facility Management Software Features

These are the capabilities most Singapore facility teams need from facility management software. Each one replaces a spreadsheet, chat group or paper form.

Work order and service request management

Log requests from tenants, residents or staff; auto-assign by location or trade; track status, SLA timers, photos and sign-off. Every job has a history.

Preventive and planned maintenance

Create recurring schedules by asset or asset type (daily, weekly, monthly, annual). Tasks generate automatically with checklists so planned servicing is done and evidenced.

Asset register

Record equipment, location, supplier, warranty and service history. Scan or search to see everything about a lift, chiller or pump in seconds.

Compliance and statutory tracking

Maintain a register of recurring obligations with due dates, owners and uploaded certificates, with reminders ahead of expiry. Read about Singapore compliance tracking.

Vendor and contract management

Store contracts, scope, renewal dates and contacts; assign jobs to vendors and review performance.

Inspections and rounds

Checklist-based patrols and inspections with photo evidence and automatic follow-up work orders for failures.

Reporting and dashboards

Open vs closed jobs, response and completion times, cost by site or vendor, and compliance status for management and owners.

Access control and audit trail

Role-based permissions and time-stamped activity logs help with accountability and audits.

Frequently asked questions

Does the software work on mobile?

Yes — technicians and supervisors should be able to receive, update and close work orders from a phone, including photos. Ask us to show the mobile workflow in your demo.

Can I manage several buildings in one account?

Yes. Sites, buildings and areas are organised in one hierarchy so you can view and report per site or across the portfolio.

Can vendors use the system?

Vendors can be assigned jobs and update status so you have one trail for each job instead of calls and chats.

See it with your own buildings

Tell us about your portfolio and compliance headaches. We'll walk you through FacilityMatters in a 30-minute demo.

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